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Missing or Damaged Items

Missing or Damaged Items

Lost Luggage:

In case of a lost or replaced luggage, passengers must make sure they have the luggage tag received upon departure and luggage delivery.

Lost or Damaged Items at Salalah Airport

If the luggage does not arrive, passengers must to Oman Air lost-property office in the luggage pick-up area where the employee in charge will assist them and duly register their claim before handing them a copy of their ticket to follow up and reclaim their lost luggage.