Missing Or Damaged Items

Missing or Damaged Items

In case of lost luggage:

If a passenger’s luggage got lost or replaced, he must make sure he has the luggage tag received upon departure and luggage delivery.

Lost or Damaged Items at Salalah Airport

If the luggage does not arrive, the passenger must go directly to Oman Air lost-property office in the luggage pick-up area where the employee in charge will help him and duly register his claim before handing him a copy of the passenger's ticket to follow up later and return his lost luggage.