Check-in info

Check-in Info

For a smooth check-in process, please make sure to:

◦ Reach the airport 3 hours prior to the flight departure time.
◦ Carry all relevant travel documents in hand, including valid visas.
◦ Comply with all security requirements and restrictions.
◦ Avoid carrying restricted or prohibited items in your check-in or hand baggage.
◦ Ensure your baggage meets the size and weight restrictions as per the standards set.
◦ Clear all your unpaid traffic fines prior to travelling.


a) Check In Facilities and Counters:

◦ Check-in counters are located in the departure hall of the Passenger Terminal Building.
◦ 24 check-in counters are available and open 3 hours before the Scheduled Time of Departure (STD) of the flight, to ensure smooth passenger flow.
◦ Airlines are assigned different check-in counters in Zone A and Zone B, depending on flight rush hours.

Please note that all check-in counters close 60 minutes before the Scheduled time of Departure (STD) of the respective flight.

b) Self-Check In kiosk:

Two self-check-in kiosks are located in the departure hall. Passengers can enter their ticket details and check-in online. A printout of the boarding pass will be provided by the machine, after which the passenger can proceed directly to the departures area.

c) Online Check-In:

For passengers who have completed their online check-in:
1) Proceed to the check-in counter if you have luggage to check in.
2) Passenger with only hand luggage may proceed directly to the passport control section and then to departures.

d) First and Business Class Check-In – Oman Air:

Oman Air has a dedicated first and business class check-in counter ‘A1’ where passengers are treated on priority basis. A dedicated Oman Air, Al Khareef Lounge, is also accessible for use in the departures area of the Salalah airport.

e) First and Business Class Check-In – Other Airlines:

When required, the first and business class check-in counters for other airlines will be set next to the economy counters. The information of first and business check-in counter will be displayed in the same counter.